SOFT LIVING WELLNESS
Coaching Disclaimer
Updated 15 October 2026
Coaching and mentorship offer space for reflection, learning, decisions and personal or professional development. The information on this website helps you explore that support and decide whether to enquire.
Scope of support
Coaching and mentorship are not psychotherapy, counselling, diagnosis, medical treatment, crisis care, or legal, financial or investment advice. Website content and sessions are not a substitute for advice or treatment from an appropriately qualified professional. Do not stop or delay prescribed treatment because of material on this website or a coaching discussion.
Professional coaching standards
The coaching approach offered here is guided by the International Coaching Federation’s 2025 framework. Its eight competencies are summarised below in practical terms.
- Demonstrates Ethical PracticeAct honestly, protect information within agreed and lawful boundaries, and recognise when another professional is needed.
- Embodies a Coaching MindsetStay curious, reflect on practice, continue learning, and seek mentoring or supervision when useful.
- Establishes and Maintains AgreementsAgree the purpose, expectations, responsibilities and practical terms of the engagement and each session.
- Cultivates Trust and SafetyRespect your individuality and create room for honest expression without judgement.
- Maintains PresenceRemain attentive and responsive, allowing time to pause and reflect.
- Listens ActivelySeek to understand your meaning, emotions and context, checking understanding rather than assuming.
- Evokes AwarenessUse thoughtful questions and observations to help you discover different perspectives.
- Facilitates Client GrowthSupport you in choosing actions, recognising learning and deciding how to sustain progress.
Competency names: International Coaching Federation. Explanations above are brief summaries, not the official definitions. Read the full competency framework and the ICF ethics code. Referencing these standards does not itself establish an ICF credential or endorsement.
When mentorship includes sharing experience or suggestions, that role should be made clear and agreed with you. Coaching continues to respect your own choices and decisions.
Your choices and outcomes
Coaching is a collaborative process. You retain responsibility for your own decisions and actions. Experiences and results differ, and no particular personal, professional, health or financial outcome is guaranteed.
Life Alignment reflection
The Life Alignment questions and scores are a self-reflection exercise, not a clinical, psychological or scientifically validated diagnostic assessment. They do not measure your worth, establish a health condition or replace a professional assessment. Use the results as a starting point for reflection.
Enquiries and bookings
Submitting an enquiry does not confirm a coaching engagement or create a payment commitment. A complimentary coffee chat is an introductory conversation. The scope of any paid service, fees, scheduling, cancellation, refund and confidentiality arrangements should be confirmed in writing before a paid engagement begins. This website notice does not replace a client agreement.
Confidentiality and personal information
Confidentiality arrangements and their legal limits should be discussed and agreed before coaching begins. Do not use an enquiry form to share medical records, diagnoses, passwords, payment-card details or sensitive information about another person. An ordinary email or website enquiry is not an emergency or clinical communication channel.
External services
Booking and form submissions use external service providers. Their own terms and privacy information apply to their services. Check the information shown when you leave this website or submit information through those services.
Your legal rights
Nothing in this notice excludes or limits any consumer rights, data protection rights, or liability that cannot lawfully be excluded or limited. This notice does not ask you to waive those rights.
Questions
For questions about the scope of coaching, contact hello@softlivingwellness.com.
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